Frequently asked questions

A single PDF, delivered by email immediately after payment. It opens on a phone, tablet, laptop or e-reader, and you can print it if you prefer paper.

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See the Refund Policy page for the current terms.

Yes. Once downloaded, the file is yours — put it on your phone, laptop and tablet. It is for your personal use and should not be shared or resold.

Each guide's page has a 'Who this is for' section — including who it is not for. If you are still unsure, email us before buying and we will tell you honestly.

Yes. Payment is handled entirely by Stripe, one of the largest payment processors in the world. Your card details go directly to Stripe and are never seen by, or stored on, this website.

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A single PDF, delivered by email immediately after payment. It opens on a phone, tablet, laptop or e-reader, and you can print it if you prefer paper.

Straight away. The download link appears on screen the moment your payment succeeds, and the same link is emailed to you as a backup.

If the email has not arrived within a few minutes, check your spam folder — then use the 'Resend my download' link in the footer.

Use the 'Resend my download' page in the footer. Enter the email address you paid with and we will send a fresh link to that address.

You do not need an account, and there is no limit on how many times you can request it.

[Placeholder — final refund wording to be confirmed with a solicitor before launch.]

See the Refund Policy page for the current terms.